
Troubleshooting Guide
AC Not Cooling?
Here's Why
Your AC is running but your house isn't cooling down. Here are the most common causes and what you can do about them.
Quick Checks First
Before calling for service, check these common issues that you can fix yourself:
Check your air filter
A dirty filter is the #1 cause of AC problems. Replace if dirty.
Verify thermostat settings
Ensure it's set to "cool" and the temperature is below room temp.
Check the circuit breaker
Look for tripped breakers in your electrical panel.
Inspect the outdoor unit
Clear any debris, leaves, or vegetation blocking airflow.
Common Causes
Here are the most common reasons your AC might be running but not cooling:
Dirty Air Filter
DIY FixA clogged filter restricts airflow, causing the evaporator coil to freeze and reducing cooling capacity.
Fix: Check and replace your air filter. Filters should be changed every 1-3 months.
Thermostat Issues
DIY FixThe thermostat may be set incorrectly, have dead batteries, or be malfunctioning.
Fix: Check that the thermostat is set to 'cool' mode and the temperature is set below room temperature. Replace batteries if applicable.
Tripped Circuit Breaker
DIY FixThe outdoor unit may have lost power due to a tripped breaker.
Fix: Check your electrical panel for tripped breakers. Reset if tripped, but call a pro if it trips again.
Frozen Evaporator Coil
Pro RequiredIce on the indoor coil prevents air from cooling. Usually caused by low refrigerant or poor airflow.
Fix: Turn off the AC and let the ice melt (2-4 hours). If it freezes again, you need professional service.
Low Refrigerant
Pro RequiredRefrigerant doesn't get 'used up' - if it's low, you have a leak that needs repair.
Fix: A technician must locate and repair the leak, then recharge the system.
Dirty Condenser Coils
Pro RequiredThe outdoor unit can't release heat if the coils are covered in dirt, debris, or vegetation.
Fix: The outdoor coils need professional cleaning. Keep vegetation cleared 2 feet around the unit.
Faulty Capacitor
Pro RequiredThe capacitor helps start and run the compressor and fan motors. A failed capacitor prevents cooling.
Fix: Capacitors are inexpensive to replace but require a licensed technician due to electrical hazards.
Compressor Failure
Pro RequiredThe compressor is the heart of your AC. If it fails, the system cannot cool.
Fix: Compressor replacement is expensive ($1,500-$2,500). In older units, full system replacement may be more cost-effective.

